Shipping & Returns

Last updated: 29 October 2026

Shipping

• Coverage: Pakistan bhar mein courier ke zariye delivery.
• Processing: Order WhatsApp par confirm hone ke baad 1 se 2 working days mein dispatch hota hai.
• Delivery time: Dispatch ke baad aam tor par 2 se 5 working days. Eid, mausam ya courier ki wajah se kabhi kabhi der ho sakti hai.
• Charges: Delivery charges shehar aur order ke size par depend karte hain aur order confirm karte waqt bata diye jate hain.
• Payment: Cash on Delivery. Bank transfer ke liye WhatsApp par poochein.
• Tracking: Dispatch ke baad tracking number WhatsApp par bhej diya jata hai.

Returns & Replacement

Food items hone ki wajah se khula hua ya istemal shuda product wapas nahi liya jata. Lekin in suraton mein hum product badal denge ya paisay wapas karenge:

• Parcel mein ghalat product aaya ho.
• Product toota hua, seal khula hua ya kharab haalat mein pahuncha ho.
• Product ki expiry date guzar chuki ho.

Claim kaise karein

• Parcel milne ke 48 ghante ke andar WhatsApp par rabta karein.
• Product aur parcel ki saaf photos bhejein, aur apna naam aur phone number batayein.
• Claim check hone ke baad replacement bheja jayega ya refund 5 se 7 working days mein kar diya jayega.

Cancellation

Dispatch se pehle order cancel kiya ja sakta hai. Dispatch ke baad cancel nahi hota. Bar bar parcel wapas karne wale customers se agla order advance payment par liya ja sakta hai.

Koi sawal ho to Contact page dekhein.